It is taking me literally years to learn to ignore hate mail. To this day I still occasionally trip up and “accidentally” spend 20 minutes of my life — which, I might add, I’m never getting back — crafting a clever, snarky retort … which I just end up deleting when I finally remember that I really only ever want to be (or at least seem) unflappable and gracious. But I was mostly successful at ignoring hate mail in 2012. Mostly.
See also: Unflappable.