We can do better 

Marco Arment, “iCloud Backup”:

We, all of us in technology, can do better than this. And we have a long way to go.

I’m working on it. Today. Since launching PDF versions of my books, I’ve had a metric buttload of surprising issues with this “easy” and “portable” technology. The amount of confusion and service requests that one allegedly simple feature/benefit can cause … just wow.